Docs

How can we help you?

Get help straight from the team at POP Tracker...

Can I change the Installation Date?

Media Vendor User Guides

Can I change the Installation Date?

This article explains why a media vendor "typically" cannot change a posting date.

Last updated on 01 Mar, 2023


Yes, sort of...  We have 2 types of install dates in the system. The first is the POP Install Date which is created when images are uploaded to the system. This date cannot be edited.  The second is the Vendor Install Date that can be edited by media vendors who are members of POP Tracker. Non-members should upload POP images on the day of posting/play and the POP date will copy over to the Vendor Install Date. Non-members cannot edit the Vendor Install Date.

If you are not sure which date your Ad Agency will use for verification and billing, please contact them to clarify.

TIPS: Want to upload data as quickly and easily as possible?  Use the 'POP Tracker Installer' mobile app to upload data in real-time, so your install date will be the exact same time and date the ad posted. To learn more contact our support team at support@mypoptracker.com.

POP Tracker Support - support@mypoptracker.com

Image
Did you find this article helpful?
Previous

Image Upload (Static & Digital) including Install and Take Down Dates

Next