Media Vendor User Guides
These guides include assistance in the website and mobile app.
Last updated on 05 Mar, 2025
Media Vendor Introduction & FAQ
A short description for media vendors being introduced to POP Tracker for the first time
Mobile App User Guide
POP Tracker Mobile App - Quick Instructions + Addition Features
Media Vendor - Website Data Upload
Media Vendor Website Image and Date Upload
Posting Instructions
Download Posting Instructions from your login on the website.
Add/Edit Geopath ID
Media Vendors have access to add/edit Geopath IDs.
Change Campaign Vendor Contact
Here's a quick guide on how to change the email address for the POP Tracker automated notifications to the Media Vendors.
Adding a Location List
A short guide on how to upload a location list to a campaign in POP Tracker.
How to Archive and Unarchive a Campaign
A quick step-by-step guide on how to either archive, or unarchive a campaign in POP Tracker. Why Archive?
Missing POP Report
Vendor users can now run a Missing POP Report to retrieve a list of units missing images in POP Tracker.
How to Activate and Deactivate Users
A short step by step guide on how to activate and deactivate users as a Media Installer Admin in POP Tracker.
How to Create a New User as a Media Installer Admin
A step-by-step guide on how to add a new user as a Media Installer Admin in POP Tracker.
Data Uploading for Units with Multiple Creatives - Media Vendors
How to upload images and dates for units with multiple creatives as a Media Vendor
Media Vendor Email Preferences
This article will show vendors how to customize their email notifications for campaigns. Please scroll to the end for a video demonstration.
How do I share images and reports with someone?
Sharing images is a simple process.
Image Quality
Is image quality an issue? Sometimes...
Why don't I see campaign data in the system I need?
No data in the system? There can be several reasons...
Can I change the Installation Date?
This article explains why a media vendor "typically" cannot change a posting date.
Image Upload (Static & Digital) including Install and Take Down Dates
This article will explain how to upload an image to the POP Tracker system for a Media Installer for static and digital units including adding vendor install and take down dates.
Adding New User / Installer (Admin)
Upload Play Data
Play data can be added directly into the campaign below by opening the display row, uploaded using the Download Play Data Report template or submitted via an automated data feed. Please contact support@mypoptracker.com to learn more about data connections.